Frequently Asked Questions

Everything you need to know about your Era's inspired shopping experience.

How long will it take for my order to ship?

Standard shipping typically takes 3-7 business days within the domestic US. International orders may take 2-4 weeks depending on the destination and customs processing.

What is your return policy for apparel?

We accept returns on unworn and unwashed items with original tags attached within 30 days of delivery. Please note that limited edition tour merchandise may have specific final sale conditions.

How do I know which size to order?

Each product page features a detailed size guide. Our apparel generally follows standard unisex sizing, but we recommend checking specific measurements for cropped or oversized styles.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

Can I track my order status?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.